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TEKblog
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Anna Graham

Struggling with Email Overload?

Email has allowed us to send and receive messages more easily than ever before. While this is a good thing, it can lead to problems. You may receive dozens or even hundreds of emails in a day. At this point, it feels like you're wasting your entire day dealing with those incoming messages. Even worse, it makes it difficult to find important message...
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Anna Graham

The Best Way to Buy New Computers

  You've decided to buy a new computer for your business, perhaps even a whole set of computers. You can almost taste the excitement as you think about those sleek new machines and how much faster your employees will be able to do their work. There's just one thing left to do: actually choose which ones. That's where it gets tricky. Most peopl...
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Anna Graham

How to Securely Dispose of Old Computers

Getting new computers for your business is exciting, but what happens to the old ones? Depending on the age, some people sell them, others throw them out. That's the easy part. The problem is the sensitive data on them. There are passwords, account numbers, license keys, customer details, medical information, tax returns, browser history…. the work...
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Anna Graham

Is it Time to Retire That Program? Here’s How to Tell for Sure

Your business has likely been using the same set of applications for some time. Perhaps since the day you started, a long time ago. While you've been replacing computers and devices regularly to maintain your competitive advantage, the standard installation has remained largely the same. The programs do the job and everyone knows how to use them, s...
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Anna Graham

Should You Pay for a Ransomware Attack?

Getting hit with a ransomware attack is never fun, your files get encrypted by cybercriminals and you're left having to decide: should we pay to get them back? It's a scene that's played out across the world with 70% of businesses saying 'yes' in 2016 alone. Here's what you should consider if you're ever in this situation. Do you trust them? Beside...
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Anna Graham

4 Advantages of Managed IT over In-House IT

It's tempting to hire an in-house IT technician to take care of your network and set them up with a cozy office just down the hall, but is it the right decision for your business? If you're like most businesses, you're always on the lookout for ways to save money while improving results. Sometimes this means expanding your staff to include a team o...
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Anna Graham

3 Essential Steps Before You Fire an Employee

Your employees need access to your various business accounts so they can do their job, but what happens to those passwords when you fire them? Nobody likes to think of firing their employees, or why you'd need to, but nonetheless, it's a responsibility every business owner must face at some point. While your accounts team will no doubt be on top of...
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Anna Graham

The true and unexpected costs of being hacked

There are the normal costs everyone associates with a breach, like getting your own server and computers fixed up, with maybe a little downtime. But really, most businesses view the possibility of getting hacked as more of an inconvenience than a bottom-line cost. For those who've come out the other side though, it's a very different story. They kn...
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Anna Graham

Fake invoice attacks are on the rise - Here's how to spot (and beat) them

Businesses around the world are being struck with a cyber-attack that sends victims a fake invoice that looks real enough to fool most employees. It's an old scam that used to see bills faxed or mailed in, but it's made its way into the digital world and instances are on the rise. Chances are you've already seen some of the less effective attempts,...
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Anna Graham

Why Spam is a Small Business Nightmare

15 years after the world united to crack down on spam emails, we're still struggling with overloaded inboxes. All that unwanted email continues to flood the internet, much of it targeted towards small businesses, and the impact goes wider than you might think. Here's the full breakdown of how modern spam works and how it's hurting your business. Wh...
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Anna Graham

IT vs Productivity: How You Can Win the Battle

How much time and productivity did you lose on computer problems over the last year? It's a safe bet that even routine maintenance had a bigger impact than you planned. Given it was one heck of a year for cyber-attacks, the emergency costs may have skyrocketed too. Without getting an analyst in to crunch every action, every number, you'll never kno...
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Anna Graham

Travel with Your Tech: What You Need to Know

​ Taking a business trip can be stressful at the best of times.Whether you're off for an overnight conference, a week's partnership or a longer project, you essentially pick up your entire business and take it on the road. Besides showing up in the appropriate clothing (which you absolutely packed, right?), keeping your tech up and running becomes ...
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Anna Graham

New ‘KRACK’ Wi-Fi Security Issue: This Affects All of Us

The invention of Wi-Fi has been a science fiction dream come true. We can use our laptops anywhere in the house, our phones are using home internet instead of sucking down our cellular data, and our gadgets are all communicating. It's essentially the backbone of the smart tech boom for home and business alike. Most networks are password-protected w...
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Anna Graham

Most Businesses Won’t Survive a Disaster. Could Yours?

​ With the crazy weather we're seeing, natural disasters on the rise and cyber terrorism echoing for years, it's not a case of 'if' a disaster will strike your business, but 'when'. Surprisingly, it's not the scope  and scale of the event that influences how deeply your business is impacted, it's your business continuity plan.  Put simply...
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Anna Graham

3 Tech Tips to Make You a Better Business Owner

​ There's no doubt about it,  business can be tough!  You're juggling employees,  customers, suppliers, stakeholders… the list is endless. You're also  operating in a competitive,  high-tech economy that keeps  trying to speed ahead without you.  It's no wonder you're craving ways  to get ahead of the competi...
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Anna Graham

7 Bonuses for Small Business in Office 365

You've seen all the ads for Office 365. They're popping up on your desktop, your employees are sending you meaningful looks, and clearly, it's not going away. You've probably even jumped online to see what all the fuss is about. But is Office 365 a necessary upgrade for your small business? The answer is yes. It's more than a refreshed set of tools...
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Anna Graham

Boost Your Email Impact with These Smart Strategies

Most small businesses rely on email as their preferred form of communication. Either internally or externally to clients, customers and suppliers, email is the go-to format we'd be lost without. Our love affair with it is no surprise – it's quick, simple and provides a paper trail. But its convenience doesn't always mean relaxed. In fact, poor emai...
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Anna Graham

When is Your Business Ready to Move to the Cloud?

By now you know that the cloud isn't going away any time soon. In fact, cloud computing has become a natural step in business growth, thanks to the numerous (and continually growing) benefits. More and more applications are coming out in web-based form and staff are exceptionally comfortable with this type of change. So when is the right time to mo...
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Anna Graham

What is the Cloud? And Where is it?

There has been a ton of talk about the cloud. Cloud this, cloud that. But what actually IS the cloud? It's okay if you don't know, most people don't understand it and even some tech people tend to wave their hands towards the sky when trying to explain it! Since it actually has nothing to do with the white fluffy things in the sky, let's lay it all...
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Anna Graham

WannaCry Ransomware Explained: Is Your Business At Risk?

​ You'd be hard-pressed to miss last week's biggest headline, the WannaCry cyber-attack sent shockwaves around the globe. Businesses of all sizes and even police departments found themselves crippled without warning. Among the most prominent victims were many NHS hospitals in the UK, affecting up to 70,000 individual devices such as essential MRI s...
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